3-34-8 Okubo-cho, Moriguchi-shi, Osaka 570-0012, Japan
Displayed for each product.
Return, exchange and cancellation of products
Returns and exchange is allowed only within 7 days from the arrival of goods.
Order cancellation is only possible before the delivery procedure is initiated.
※ We may not accept order cancellation or goods return requests due to the order content or product availability.
In case of returns, please contact us.
We will be able to accept returns only if they meet our conditions.
※ In case of defective products, we will be able to exchange the same product only if it is available in the inventory.
※ In case of unavailability of exchange products, we will refund the amount.
※ Please bear all the various expenses (shipping fee, tariff etc.) on delivery of goods.
※ Customs duties and customs duties may be applied at the time of customs clearance of the receiving country of the item purchased for overseas purchase.
In that case, all customers will bear the burden, please pay directly to the delivery company at the time of delivery.
Guidelines and policies concerning customs clearance vary from country to country. For details, please contact the customs authorities of the recipient country.
Please be informed that we accept return and exchange requests for only those products that are purchased from Heart Pharmacy official site online store.
(VISA, MASTER, JCB, AMERICAN EXPRESS, DINNERS, DISCOVER)
Contact details of Seller
TEL: +81 (0)6-6902-5251 FAX: +81 (0)6-6902-5251